SHIPPING & TRACKING
All questions regarding shipments and track & trace.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I track my order
Yes, once your order is shipped, we will provide you with a tracking number to monitor the progress of your delivery.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Can I contact u?
You can contact us through our contact page! We will be happy to assist you.
RETURNS AND EXCHANGE
Learn more about our Exchange and return policy as well as the products warranty.
What are the return rules?
You can return a product for any reason within 14-days guaranteed. No questions asked.
We do not charge a return fee
The customer only have to bare the return label
How do returns work
By simply sending us an e-mail on info@get-lecerf.com or through the contact form.
Our support team will then guide you through the return process.
Our return address is:
please do not send any returns here without contacting us first, since we need to create an internal ticket in order to refund the order.
When will I get my money back?
Once we received your return, we will send you money back the day the return package arrives.
It may take up to 3-5 business days for the bank to process this